 | I lost my ebook download. How do I get a new copy? |  |
 | Please open a ticket and make your request. Be sure to include the title of the product, the date you purchased and an invoice or transaction ID in order to expedite. |
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| I love Joel's products! How can I communicate what his products have done for me? |  |
| We've set up an audio testimonial line that you can phone toll-free at 1-800-609-9006 x9257. Thank you for taking a moment to share your experiences! |
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| My CD doesn't seem to work | |
| The main reason that a handful of people have had trouble accessing their CD is that they put the CD into their computer and then they waited, expecting something to automatically pop onto the screen. However, that is not how we packaged the contents o |
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| Do I need a website to use My Contact Station? | |
| Yes, you need your own domain space and the ability to upload files to it to use My Contact Station. |
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| My Contact Station - Do you have an install service? | |
| Yes, we have an install service.. The cost is $25 and you can purchase it at: http://www.mycontactstation.com/install.html |
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| My Contact Station - Do you have detailed installation instructions? | |
| In the Zip file you downloaded is a ReadMe file as well as a link to an installation Video. |
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| My Contact Station - The Script isn't working on my site. | |
| Please check your paths and make sure you edited the first.js file. Check to make sure you paths don't say.. .com.com If you're having problems try editing the demo.html file and see if that works. Make sure that your domain has php enabled, and |
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| Will My Contact Station work on Wordpress? | |
| Yes, we have tested MyContactStation on Wordpress. If you're site uses advanced plugins and widgets you may run into errors. It's not fully tested on all Wordpress Themes. WORDPRESS INSTALLS!! or if the above code isn't working on your site... Add: charse |
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| My Contact Station- I'm not receiving the emails, but the thank you page appears.. What's wrong? | |
| Most any email address will work with My Contact Station. However, it's possible that some servers may not accept email sent via server due to Spam filtering. If you're not receiving email at the address you wish it might be blocked. Please try another re |
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| I purchased My Contact Station but didn't get the download page, can you help me? | |
| Put your paypal address and transaction ID in a help desk support ticket. We will send you the download link. |
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| My Contact Station - How do I install the Google Map Functionality? | |
| There are detailed instructions at the bottom of the ReadMe file, found within your zip file. |
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| My Contact Station - My site is loading slower than normal in Internet Explorer, what's up? | |
| My Contact Station uses Javascript files that seem to load slower in IE. We are addressing the issue. If you put the mcs.js file before the end body tag, it will load the page before loading the js files. |
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| My Contact Station -The Close Button doesn't work. | |
| Users who do not use the WWW in their domain name are experiencing a problem with the Close Button on the Thank You Page not working. If you do not use WWW, you can remove the Close Button code in the Thank You Template, but we do hope to have a soluti |
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| Does My Contact Station work on Safari on Mac? | |
| We have tested Version 1.2 on Safari 2.0 and it does work. We have had issues with older versions of both.. So if you're using Safari 2.0 you shouldn't have any problems with My Contact Station. |
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| My Contact Station - My Tell-A-Friend is showing a Demo URL. | |
| The TAF works by grabbing the url of the page it's clicked from. When you click it from another page the URL should change in the Tell-A-Friend box. |
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| My Contact Station - Do You Have an Affilate Program for MCS | |
| Yes, Goto: http://www.mycontactstation.com/promo/affiliate.html For All The Details |
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| My Contact Station - My Captcha isn't appearing | |
| While we tested MCS on many servers, there's a small percentage where Captcha isn't appearing. IMPORTANT In order to use CAPTCHA, your domain host needs to have GD Support WITH Freetype enabled. Just email your hosting provider to see if they ca |
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| My Contact Station doesn't display in the Center of the Page | |
| If your site uses excessive javascripts MCS may have trouble displaying where it is supposed to. Sometimes it will not display over another javascript element. We hope to solve this problem in a future upgrade. |
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| My Contact Station - Is there a Security Issue with MCS? | |
| April 26th 2007. We sent out an update on a potential security issue and have recoded one of our files to address it.. For the last few days we've also been working on a major new release which will be available shortly. |
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| Does My Contact Station work with Frames | |
| It depends on the type of frames you're using, but it will not load correctly if it's not called from the main frame body. For example you can't put it into a header, footer or sidebar frame and expect it to appear. Those frames set width w |
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